Here is the latest update:
We received a letter date November 2, 2015 from Anthony
Bennum, Executive Mortgage Specialist. He asks our indulgence to move his
responds date from November 2, 2015 to November 17, 2015. We responded on
November 9, with the letter below, our sarcasm seems well founded as to today
November 17, 2015 we have received nothing.
Dear Mr. Bennum,
Thank you for informing us of yet another delay. What
puzzles us is the following facts;
1 Ms. Lessa Whit-Potter said in her letter of 05/08/2015
she would have results of her research by 05/21/2015. No results send.
2 Ms. Lessa Whit-Potter said in her letter of 07/13/2015
she would have results of her research by 07/27/2015. No results send.
3 Ms. Lessa Whit-Potter said in her letter of 10/05/2015
she would have results of her research by 10/19/2015. No results send.
If Ms. Lessa Whit-Potter had completed the research the
first time you would already have the answer. She of course said a second time she would do the research.
Surely this time it would have yielded an answer for you. No it didn’t get an
answer, so you are doing the research (or some lowly associate).
Obviously Ms. Lessa Whit-Potter (or one of the lowly
associates) never did any of the research or you would not be wasting your time
doing it now.
Are you just playing a game with us? Hoping we will fade
into the past giving up on what seems to be incompetence and lies.
We await your results on or after November 17 2015,
although we don’t hold our breath in anticipation.
Very truly yours,
Felix Lagumen Edward
Arno
I've got letters from her dated 11/17/15 and 11/18/15 about my inquiries too. My first observation was the postmark on the envelope, She is in Iowa, yet the mailing zip code of 85282 they were sent from is in my state ... Arizona. I have been going through this living nightmare with Wells Fargo since they tried to steal my house in July 2012 by removing 4 payments I made from my payment history and placing my home into a foreclosure! We are still fighting about it even though they were kind enough to assist me with a loan modification, then they lied to the FHA saying I was behind by 15 payments. I now have a balloon payment of $13,301.00 due to the FHA at the end of this new mortgage for bringing me current. I would like to know what Wells Fargo did with ALL of my payments then, I have proof from my bank that I made these same payments too. They feel it is a sufficient answer to look at their computer screen, tell me everything looks correct, send me a letter stating this, and that is the end of the investigation! The same story with my escrow accounts, December 2014 statement shows I paid in YTD $4600, My taxes and Ins. combined are less than $2000, yet I start off 2015 at a negative -$79.00. We don't seem to use the same type of calculators. I also questioned why they paid the attorney they hired $6800 in March 2012, 4 months prior to their attempt of foreclosing on my house in July 2012??? Supposed to have answers by 12/2/2015. Not only do they LIE .... they are Thieves too.
ReplyDeleteLeesa and Wells Fargo resolved my issues with professional grace.
ReplyDelete